Reptri: How our AI Secretary Helps You Work Smarter, Not Harder
The Rise of the AI Secretary in Modern Business
For many small and medium-sized businesses who multitask between managing staff, assisting clients & sitting meetings, there remains little to no time for answering inbound calls. The solution might no longer be a traditional receptionist. Instead, organisations are starting to research AI Secretary solutions — a smarter, scalable way to manage communication and customer relationships.
Reptri stands out as an AI Secretary solution built for business owners who want to stay ahead. Unlike generic call-answering services, Reptri combines intelligent conversation workflows, our very own integrated CRM, and a streamlined mobile app to give businesses full control of client interactions without extra overhead.
AI Secretaries Closing Gaps
Reptri as Your AI Secretary: Key Features
Intelligent Call Handling
Reptri answers and routes calls based on pre-set business rules. Urgent calls are escalated instantly, routine inquiries are logged, and appointment requests are managed seamlessly. This ensures that no opportunity is missed, even outside standard business hours.
Built-In CRM for Complete Visibility
Unlike many solutions that rely only solely on third-party integrations with limited to no control over the management of your data, Reptri includes a fully built CRM. Business owners can track every interaction — from first call to follow-up — in one place. The CRM captures:
Call logs, Call Recordings, Conversation Summary
Capturing Customer details automatically,
Employee & Management Calendar System
Booking & Call Forwarding Features & Settings
Message tracking and staff notes
This level of visibility helps businesses make informed decisions while building stronger client relationships.
Mobile App for Businesses on the Go
Reptri’s mobile app provides a streamlined version of its CRM, designed for staff and business owners on the move. Key mobile features include:
Accessible Call Logs, Call Recordings & Summaries,
Train Me Feature,
Bookings & Calendar System,
By focusing on the most important features for mobile users, Reptri ensures business owners can remain responsive without unnecessary complexity.
CRM Integrations with Industry Leaders
For businesses already using platforms like Salesforce, HubSpot, Zoho, or Google Calendar, Reptri connects seamlessly. Calls and workflows can sync with your existing systems, reducing duplication and ensuring consistency across your operations.
Top Industries using Reptri AI Secretary
Healthcare and Allied Health
Clinics often face overwhelming call volumes. Reptri’s AI Secretary ensures that urgent calls are forwarded to the right practitioner, while routine appointments are logged and scheduled directly in the CRM. Patients receive consistent communication, and staff can focus on delivering care.
Law Firms
For legal practices, confidentiality and responsiveness are vital. Reptri logs every client call, forwards urgent cases to solicitors, and ensures all interactions are securely stored in the CRM. This reduces admin overhead while improving client trust, capturing every enquiry, transforming your law firm’s front desk into a 24/7 experience.
NDIS and Disability Services
NDIS providers depend on accessibility and accountability. Reptri acts as a reliable AI Secretary, routing participant enquiries to coordinators, escalating emergencies, and storing accurate communication records. This improves compliance and participant satisfaction.
Trades and Field Services
Tradespeople are often on-site and unable to answer calls. Reptri captures enquiries, notifies you through the CRM and mobile app, allowing you to accept or rejects jobs as you wish. Reptri can also forwards urgent requests to the right person. The mobile app keeps teams connected while on the road.
Professional Services
Whether you’re an accountant during tax season, a HR consultant after a legislation change, or a real estate agents juggling 20 houses, all benefit from Reptri’s ability to log enquiries, manage follow-ups, and sync with existing CRMs like Salesforce or HubSpot. This ensures client-facing businesses never miss a potential lead. If your CRM isn’t listed on our website, let us know and we’ll look into complimentary custom integration for you.
Retail & Hospitality
Reptri’s AI secretary assists retail & hospitality businesses with call handling, FAQs, stock checks, on the phone bookings & appointments, multi-line/department call forwarding and more. The benefit is blatant and for an industry usually with outdated tech, Reptri services and CRM would count as a massive upgrade.
Why our Members Choose & Stay with Reptri
It’s been a pain developing Reptri, months of designing, re-designing, tweaking features and finding the sweet spot to provide our members with all they need to ensure peace of mind and a system they can actually use intuitively. We’ve ensured:
Scalability; as we handle all inbound calls and all admin duties associated with the role,
Cost Effficiency; Reptri provides an all inclusive package, which includes workflows, CRM, Mobile Platform on a fixed price, 200% overusage leniency & no hidden fees,
Integration; providing the Reptri CRM as well as custom integrations upon request,
Professionalism; At Reptri, we have a 2 day SLA, so no matter what, when you come through with a request, enquiry or complaint, we get back to you the same day, and if not, within a 48 hour timeframe guaranteed,
Accessibility & Ease of Use: Our web-based CRM and Mobile App ensures you have access to Reptri at any given moment.
In a business world where speed, accuracy, and availability define success, Reptri’s AI Secretary offers more than just call handling. It delivers a complete ecosystem: intelligent workflows, a powerful CRM, integrations with leading platforms, and a mobile app designed for business on the move.
Request a Demo Today
Lets have a chat first, click the below box and submit your information. We’ll reach out to understand your exact needs and requirements as well as showcasing the backend and your management systems in a 20 – 30 minute demo. Follow us on Linkedin for regular business updates. We look forward to working with you!