Here’s a complete list of Reptri’s features and functions that can help your business grow.

1. Answer Calls

Reptri picks up incoming calls instantly, greets your customers warmly, and answers basic questions. It can also direct calls to the right person or department, so you’ll never miss important opportunities again.

2. Custom Greeting

Give your AI receptionist a personal touch. You can easily update the greeting message, assign a name, or change it anytime to match your brand’s voice.

3. Conversational Voice Interaction

Reptri doesn’t just play recordings — it talks! It engages callers in real-time conversations, takes messages, and handles requests naturally, just like a traditional receptionist.

4. Voice Recognition

With smart voice recognition, Reptri understands commands and replies in a natural way, making the whole experience feel human.

5. Appointment Scheduling

Customers can schedule or confirm appointments over the phone without needing a live person.

6. Listen to Calls

As a business owner, you can play back full conversations between Reptri and your callers anytime.

7. Call Summaries

Too busy to listen? Reptri creates short summaries of each call so you can stay updated in seconds.

8. Daily Call Report

At the end of the day, Reptri can give you a full rundown of who called, what they asked, and key details — just like a human receptionist would.

9. Change of Voice

Choose from more than 10 professional voices, both male and female, to give your AI receptionist the right tone.

10. Call Forwarding

Need to take the call yourself? Reptri can forward callers directly to you or your staff based on your roster and working hours.

11. Call Waiting

When forwarding a call, Reptri politely tells the caller to hold while informing you who is on the line.

12. Smart Workflows

You can design workflows that connect Reptri with your databases, software, or instructions — ensuring every task is handled properly.

13. CRM Integration

Reptri connects with CRMs like Salesforce, Zoho, or Monday.com to create leads and leave notes directly in your system.

14. SMS Follow-Ups

Automatically send thank-you texts, contact details, or even payment links at the end of calls.

15. Local Support in Australia

Need help? You can call our Australian support team or raise a ticket via the app.

16. Mobile & Desktop Access

Reptri works seamlessly across your desktop and mobile devices.

17. Multiple Call Handling

Unlike a human receptionist, Reptri handles multiple calls at once — and is available 24/7.

18. Analytics Dashboard

Track call data and performance with easy-to-read analytics inside your desktop dashboard.

19. Internal CRM

Reptri includes its own CRM with Leads, Contacts, Accounts, and Deals — no need to pay for extra tools.

20. Outbound Calling

Use the built-in dial pad to make outbound calls from your computer or CRM without extra software.

21. Booking Calendar

Manage appointments with Reptri’s built-in calendar or connect it to your existing calendar system.

22. Staff Calendars

Each staff member gets their own calendar, making it easier to filter and manage bookings.

23. Train Me

You can train Reptri with your own prompts and instructions, just like other AI tools.

24. Website Information

Reptri reads your website when it’s first set up. If you update your site, simply press a button and it will refresh its knowledge.

25. Knowledge Base

Provide additional text information if your website isn’t updated — Reptri will use this to answer calls.

26. PDF Uploads

Upload PDFs with product details, service prices, or specifications, and Reptri will use the data in real conversations.

27. Service Fees & Duration

List your services with prices and time slots so Reptri can handle bookings accurately.

28. Staff & Service Matrix

Reptri matches callers with available staff based on their service request and time slots.