Reptri: How AI Receptionist Services are Saving Businesses Hours Every Week

What are AI Receptionist Services?

In 2025, AI Receptionist Services are experiencing a metioric rise in popularity in Australia. Businesses are finally being presented with systems that have been a topic of prayer for many years, an automated, front desk experience that’s not a basic, cluncky robot phone directory.

Reptri’s scalable leading AI Receptionist support businesses of all sizes, with options of 24/7 support or even after hours, clients are presented with an already trained, business specific agent, a web-based management system & mobile app.

Reptri AI Receptionist & Features

Reptri is a company established with the goal of saving businesses tens of hours every month in inbound conversations and admin work, saving businesses thousands of dollars every year.

Our main 3 pillars consists of Alex, an AI Receptionist program answering inbound calls day and night, a built-out and integrated CRM system for all settings, training tools, adjustments and data tracking and storage, and a mobile app that allows you to access important details for when you’re on the go, such as call recordings, summaries, notifications & more.

1. Call Recordings & Summaries

With many years of experience working with Aussie businesses, an important point of focus for Reptri has always been complete overview and compliance. With every inbound call recorded and transcribed, accessible through the Reptri CRM system or mobile app. This allows members to listen in on conversations right after their happen.

For busy businesses, operators can also listen to a 1 – 2 minute day summary, where the Reptri system gives you an audio summary of your daily calls.

2. Integrated & Automated Caller Profiles

With every new inbound call, Reptri will create a caller profile. This profile can be edited manually, or left there for record keeping. Within the profile you’ll find the call recording, a truncated description of the call and the option of leaving notes, and even moving the lead through a real sales pipeline.

This system keeps things tidy and avoids duplicate profile creation for repeat callers, instead updating their existing profile.

3. Appointment Setting & Rescheduling Options

Every business is different with changing preferences, therefor needing a dynamic system that can handle important processes like bookings/discovery becomes essential. Reptri’s technology allows clients to define a booking process, identifying intent and moving through their discovery stages seamlessly.

Once a caller has been booked in, Reptri’s system operator gets an email notification with a format to instantly grasp the type of lead they’ll be dealing with.

4. Call Forwarding Features

A massive appeal that draws in businesses is not only Reptri’s AI receptionist services, but also the technology that allows for the option of complex live tasks such as call forwarding.

When onboarding, businesses can elect to activate call forwarding. Call forwarding allows callers to connect with different departments, locations or staff. However, members can also elect to keep call forwarding de-activated to allow a call back in time on their terms, especially for owner-operators with unpredictable calendars.

5. Ongoing Training Tools

After onboarding, Reptri reads your website material, establishing for you an already trained system. However, ongoing training tools are essential to Reptri’s AI Receptionist Services. With 3 different types of training tools (PDF digestion, FAQs & behaviour training), clients have options to add to their already trained system.

Many uses cases include personalising FAQ answers, behaviours during different situations & PDF digestion (which could be a company handbook for reception staff, or a restaurant menu).

Why & How Should I Sign Up?

When investigating AI Receptionist Services, Reptri is singular in the level of control we provide clients. Therefor allowing us to provide month-to-month agreements with any time cancellation, no hidden fees or onboarding expenses. Meanwhile almost all other providers charge thousands for onboarding, no ongoing training tools (treating system training as an upsell). Even overusage fees reaching $5 after each call past the quoted usage.

Reptri starts by demonstrating the entire platform, including CRM & Mobile systems. During the demonstration, Reptri’s representative will pass on a business specific, already trained number you can call and test live. With starting pricing at $50 a week, Reptri saves clients hours every week in conversation and admin, as well as thousands of dollars every year.